Present
IT Documentation Management
Own and maintain your organization's technical documentation up to date to facilitate tasks.
The IT reality for most small and medium-sized businesses is the need to have a wide variety of technologies and devices on the internal network in order to achieve different objectives.
It is essential to have input from experts to improve the organization.
It is essential to have input from experts to improve the organization.
Problems
What are the problems that come with not having good IT documentation in the organization?
Transfer Skill
It harms knowledge transfer times when a new member joins the organization.
Troubleshooting
It makes it difficult to reach quicker solutions when a business problem arises.
Cybersecurity
Being unprepared for malicious events is essential to being resilient to daily actions by cybercriminals.
Business Continuity Plan
Lack of business continuity plans to avoid monetary and reputational losses.
Solution
4 important points to consider when implementing IT documentation methods
Website
Have a functional internal website where documentation can be accessed quickly.
Details
Create highly specific documents to facilitate knowledge transfer to new workers.
Frequent updates
Periodic review that reflects changes made to the IT infrastructure.
Classification
Keep your documents cataloged according to their criticality.
